One bad online review about your business could equal one lost customer... if you’re lucky. Word of mouth and personal experiences weigh most heavily on buying decisions. As online review forums gain prominence, one scathing review can substantially harm your business – especially if it ranks well in searches. Consider the reach of Yelp:
A 2011 study from Harvard found that restaurants gain a 5% - 7% increase in revenue for each star users gave them on their Yelp rating.
Although usually negative, comments on online review forums may also be misleading, unjustly critical, untrue, and defamatory.
Reputation Management ensures that your target audience is getting the right message about your business. By implementing our proprietary strategies to minimize the impact of these unwanted nay-sayers, we’ll put your company’s best face forward!